Terms of Use

1. Description of Service

Japanese Shikhi (japaneseshikhi.com) is an online Japanese learning platform for Bangladeshi learners — lessons, kanji, reading, listening, SRS review and mock exams covering JLPT N5 to N1. By creating an account or using the site you accept these terms.

2. Account and Registration

  • You must register with accurate information (email or Google Sign-In)
  • Keeping your password secure is your responsibility
  • One person may use one account — account sharing is not allowed
  • Users under 13 require parental consent
  • Mock exams require a signed-in account

3. What the free plan includes

  • The N5 level is open to everyone for a limited time — vocabulary, grammar, kanji, reading, listening, grammar videos and the N5 mock exams. When the offer ends N5 becomes a paid level again
  • The first 5 N5 mock tests and the first 5 N4 mock tests
  • Kana, SRS review, quizzes, streaks and achievements
  • N4 through N1 learning content comes with buying the level

4. Progress saving limits on free accounts

On a free account, newly created practice data (SRS reviews, quiz and mock results, saved words) is stored for a limited window:

  • New practice data is saved for 90 days from the start of your free window
  • After that the account is frozen — you can keep studying and practising, but new results are no longer saved
  • 30 days after freezing, that practice data may be deleted
  • Buying any level at any time restores saving and makes it permanent

Access to the free learning content is never affected — only the saving of new progress.

5. Level plans

  • Plans are sold as JLPT levels: N5, N4, N3 and N2 + N1 (together). Current prices and bundles are on the /pricing page
  • A level includes its lessons, grammar videos, every mock exam, reading, listening, PDFs and certificates, and your progress is saved for good
  • A level you buy stays on your account for life — it never expires
  • When you buy more levels later, what you already paid counts toward the bundle price, so you pay only the difference

The earlier Premium, Pro and Lifetime plans are no longer sold; everyone who held one now owns every level (N5–N1) for life.

6. Mock exams

  • Every level you buy includes all of its mock exams — no separate purchase needed
  • Per-level mock bundles are no longer sold; bundles bought earlier keep working, including mock exams added later to that level

7. Payment, pricing and refunds

  • Payments are made by Send Money to our bKash or Nagad number; your levels open once we verify the transaction ID you submit. If verification is taking long, contact support@japaneseshikhi.com
  • All prices are in Bangladeshi Taka (BDT) and include applicable taxes
  • Nothing auto-renews — a level is a one-time payment for life
  • Refunds: requests must be made within 7 days of payment and the paid content of the levels bought must not have been accessed
  • Mock bundles bought earlier are non-refundable once any mock exam of that level has been started
  • We may change prices, but changes never affect levels you have already bought

8. AI tutor (discontinued)

The AI tutor was discontinued on 18 October 2026. Past chat history is deleted when you delete your account.

9. Certificates

Completing every mock exam of a level earns a Japanese Shikhi completion certificate. It is our own platform recognition — it is not an official JLPT certificate and is not a substitute for sitting the JLPT.

10. Acceptable Use

The following activities are prohibited:

  • Sharing, renting or selling accounts
  • Copying, downloading or redistributing lessons, mock questions, audio or video
  • Automated scraping, bots or unauthorised use of our APIs
  • Creating multiple free accounts to work around limits
  • Harmful behaviour toward other users

Breaking these terms may result in a limited or closed account, and no refund is due for a deliberate violation.

11. Intellectual Property

All Japanese Shikhi content (lessons, mock questions, audio, video, images, code) is protected by our intellectual property rights. You get a limited licence for personal, non-commercial study; it is not transferable and ends when your account closes.

12. Changes to the service and plans

We may change or update content, features and plan structure — new levels, new mock exams and new features may be added. No change reduces the core access of a plan you have already paid for, for the term you paid for. Users will be notified in advance if the service is permanently discontinued.

13. Limitation of Liability

Japanese Shikhi does not guarantee success on the JLPT. The platform is an educational aid — final results depend on your own effort. For interruptions caused by technical faults, maintenance or third-party outages, our liability is limited to the fees you paid.

14. Governing law and contact

These terms are governed by the laws of Bangladesh. For questions about these terms: support@japaneseshikhi.com